STORE POLICY
OUR PROMISE
Store Policy
At Romanna, we want every visit and every order to feel easy, safe, and worth it. Here's how we take care of you.
Customer Care
We're a small women-led scarf brand, and we treat every customer the way we'd want to be treated. If you have a question about a product, an order, or how to style your scarf, email us at support@romannashop.com and a real person will reply within 24 to 48 hours. For shipping times and our 30-day return process, see our Shipping & Returns page.
Privacy & Safety
Your trust matters to us. We only collect the information we need to process your order and improve your experience, and we never sell your personal data. To learn exactly what we collect and how we use it, read our Privacy Policy.
Secure Payments
Checkout is fast and secure. Payments are processed through encrypted, trusted providers, and your full card details are never stored on our servers. See our Payment Methods page for everything we accept.